When to use this article:

 

Member Care Representatives should use this article when explaining to a member how they can add additional contacts or make changes to current contacts in their app

 

	A	B
Step	Action	How To
1	When a member needs to add a contact: Go to the Support Page
2	Click on "Log Out"
3	Re-enter your profile information from the “Get Started” page
4	You will be asked to add an emergency contact
5	You can now input your desired contact information
6	If a member wants to make a change to current Emergency Contacts, Create a Jira Ticket with the required updates	Link To Jira
7	Your all done!

 

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