Using Content from Ourbond.com website

This article provides examples and best practices on when to use the links from the Ourbond.com website. 

There are times when members may ask questions regarding our service, how it works, and how to be safer, etc. Some of these answers are within our website and would be great content to use within our responses to members. Please familiarize yourself with the page www.ourbond.com and see what lingo, wording, etc. you can use when answering general Bond questions. 

Doing this also helps us to remain consistent with our information and replies. Topics such as "how does track my walk work", "why should I choose bond", and "who is Bond". 

Please see below for some use cases in which we would send a member a link with our replies, so that the member has something to refer back to if they have more questions. This will help drive them to the site and hopefully limit repeat emails. 

Use cases in using www.Ourbond.com links in reply to Member Care emails:

1. General Bond inquiries replies

   1. What is Bond, how do you operate, etc.

      1. Use link to the "Why Bond" video  - Why Bond

1. Accidental Downloads

   1. Members looking for completely different app and downloaded ours in error or through an add

      1. Send link to home page - Home Page

1. Wrong service needed

   1. Members who thought we provided a different type of service than what we actually offer

      1. Investigative services, online security, etc.

         1. Send link to - How it Works

         2. or

         3. Send link to - Why Bond