Where is your command center located?

We have Command Centers all over the world including in countries where we support residents. 
 

Send the following email to cc-supervisors@ourbond.com:

1. Email Subject: Alert - Member asking Probing Questions
2. Email body:
   1. The following Member contacted our Command Center and was asking probing questions.
      • Date/Time: [DATE / TIME]
      • Member ID: [MEMBER ID]
      • CCUI Tag: [CCUI TAG]
      • Call ID: [CALL ID]
      • Questions asked:
        1. ..
        2. ..
        3.  
      • Please review this interaction and:
        1. Determine who the Member is (high profile person, decision maker at a company, city worker, etc.)
        2. Identify any opportunities in how the PSA handled the case
        3. Socialize with Customer Success (or Business Development if they are on a biz dev code)